Breakdown / Recovery Cover
Posted: Mon May 13, 2019 10:18 am
Just a heads up - especially with some folks doing longer trips & tours.
I've been pestered for the last 2 months by the RAC with whom I used to have insurance for Recovery. Finally I gave them 10 mins to quote as my current policy with Green Flag is due to end.
During the conv the agent happened that with GF there is no automatic recovery to a destination of choice...something that I had assumed was included. Turns out that technically GF would take the car to a garage within 10 miles of the breakdown, and if they can't fix the issue only then would they look to recover Nationally.
I took this up with GF during a renewal call, and was told that there could be extenuating circumstances, ie/ if it is 100% clear that no one will be able to fix it. However that would seem to be on a case/case basis and i can imagine an argument or two to make that happen.
Long story short. RAC offered a good price, just a tenner more than GF and i figured i'd go with it....called them to pay and turned out the muppet agent had provided a figure for 1 person, not joint membership. The cust service folks were brilliant and after a quick chat with their Manager agreed to cover Sue and I on any car, with National breakdown/recovery for £99 (plus hire car/hotel etc), which i think is a bloody good deal.
Purpose of this note was to say; worth checking what your cover includes automatically, to save hassle along the line. ..and that if someone provides an alternative quote a quick haggle may well secure a better deal. ( FWIW AA wanted £210 for same cover)....
I've been pestered for the last 2 months by the RAC with whom I used to have insurance for Recovery. Finally I gave them 10 mins to quote as my current policy with Green Flag is due to end.
During the conv the agent happened that with GF there is no automatic recovery to a destination of choice...something that I had assumed was included. Turns out that technically GF would take the car to a garage within 10 miles of the breakdown, and if they can't fix the issue only then would they look to recover Nationally.
I took this up with GF during a renewal call, and was told that there could be extenuating circumstances, ie/ if it is 100% clear that no one will be able to fix it. However that would seem to be on a case/case basis and i can imagine an argument or two to make that happen.
Long story short. RAC offered a good price, just a tenner more than GF and i figured i'd go with it....called them to pay and turned out the muppet agent had provided a figure for 1 person, not joint membership. The cust service folks were brilliant and after a quick chat with their Manager agreed to cover Sue and I on any car, with National breakdown/recovery for £99 (plus hire car/hotel etc), which i think is a bloody good deal.
Purpose of this note was to say; worth checking what your cover includes automatically, to save hassle along the line. ..and that if someone provides an alternative quote a quick haggle may well secure a better deal. ( FWIW AA wanted £210 for same cover)....