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Re: Insurance Cancelling

Posted: Wed May 13, 2020 7:59 am
by Carlie@A-plan
Phil N wrote:I’ve found them okay to be fair, A plan wouldn’t touch me after I had a couple of claims and accumulated 9 points on my licence 5 odd years ago :oops: :oops:, my renewal went down by 25% when I called them though but this is fairly typical of all insurers.


Worth trying again at renewal :) your points are only declared for 5 years so they'd probably be gone now which will open up availability with a lot of our insurers who previously wouldn't quote.

Carlie

Re: Insurance Cancelling

Posted: Thu May 14, 2020 7:05 am
by Rob E
Should I add to this , hmmmm
All insurers are the same, one does this and the other does this, from experience a curtain company declined my insurance yet Adrian flux happily took it at a reasonable price so I’m happy with them :D

Re: Insurance Cancelling

Posted: Thu May 14, 2020 7:32 am
by kenton
I was with flux until they auto renewed without my permission. They had kept my card details on file and re used them a year later. After a good telling off I was refunded but as a result I will NEVER use them again.

Re: Insurance Cancelling

Posted: Thu May 14, 2020 1:19 pm
by Phil N
Carlie@A-plan wrote:
Phil N wrote:I’ve found them okay to be fair, A plan wouldn’t touch me after I had a couple of claims and accumulated 9 points on my licence 5 odd years ago :oops: :oops:, my renewal went down by 25% when I called them though but this is fairly typical of all insurers.


Worth trying again at renewal :) your points are only declared for 5 years so they'd probably be gone now which will open up availability with a lot of our insurers who previously wouldn't quote.

Carlie


Yes I'm confident I would be able to get insured again but what's disappointing is when A plan turned their back on a loyal customer and didn't really want to know, sometimes service talks louder than people think ;)

Re: Insurance Cancelling

Posted: Tue May 19, 2020 7:48 am
by Carlie@A-plan
We'd never turn our back on you ;) we would always hope you'd return to us...
Unfortunately we couldn't quote the last time due to insurers criteria but more doors will be open now that the points are gone :mrgreen:

Sad to hear that even though we couldn't offer a quote you didn't feel the service was up to standard - we pride ourselves on our service and the reviews we get from it too. Even if we have to let you down, we try to let you down gently lol.

Any issues with service please contact me - I'll sort them out 8-)

Carlie